Shipping & Returns
Shipping Information for Our Aussie Mates:
Your Aussie order is in excellent hands! We process and ship orders within 24-48 hours from our local warehouses to ensure prompt delivery. Anticipate your package arriving within 3 - 7 Business Days, bringing the wonders of BreathEase right to your doorstep. Shipping prices are $8.99/Standard (3-7 business days), $11.99/Express (1-3 Business Days). Orders over $59 will enjoy free shipping.
For our Kiwi (NZ) friends, a standard shipping fee of $9.99 applies.
For our International friends (outside Australia), a $20AUD/£9.99 shipping fee applies, and your package will be dispatched via standard postal service. While you eagerly await your BreathEase goodies, please allow 1-2 weeks for delivery.
Returns - Ensuring Your Satisfaction:
Our dedication to your satisfaction is unwavering. We proudly stand behind every BreathEase product and aim for your complete satisfaction. If, for any reason, you're not entirely thrilled, rest assured you have options: a full refund (minus any shipping charges) or a replacement product.
Here are some key return guidelines to note:
Returns must be initiated within 30 days of purchase. Products should be in pristine, new condition and in their original packaging. Customers are responsible for covering return shipping costs. All returns require authorisation. Simply email us at BreathEaseAu@gmail.com to obtain authorisation before returning the product. Take comfort in knowing that we're here to ensure your experience is exceptional every step of the way. Welcome to the BreathEase family, where satisfaction and quality sleep are guaranteed.